Chatbots are no longer a novelty. They have been around for quite some time and have become an integral part of our lives. Brands have started experimenting and implementing services through chatbots.  On the other hand, the consumers have started interacting with chatbots more than apps. As the ecosystem evolves, brands would need to develop chatbots with clever capabilities that guarantee customer retention. Chatbots would need to be more ‘human like’ and not just throw dull and monotonous replies to the user. This is where AI (Artificial Intelligence) and NLP (Natural Language Processing) come into the picture. Continue Reading

Every once in a while we stumble upon solutions that enhance user accessibility. Keeping the trend alive, over the past few weeks we introduced a multitude of changes, tweaks and enhancements to our portal. Listed below are a few highlights.  Login right away to find out more. Continue Reading