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Whatsapp for business accounts: What it means for enterprises

Rilind Elezaj

Guest contributor

May 8th, 2019

There is a new kid in the tech world: WhatsApp Business. This android mobile app allows small business enterprises to create business WhatsApp profiles that they can use to communicate with their employees and clients. It even has automated business greetings and replies for quick communications. The profile can include email and physical addresses, business description, website URL, and other pertinent business details.

Case study: The facts

WhatsApp for Business is available not only in the Play Store but also on the web. That will make it easier for businesses to manage their profiles and to pursue varied business leads. From the web, business owners will be able to track their progress through the analytics data this app provides. It is expected that this new trend will hit the ground running immediately it is rolled out across the world. Continue Reading

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Ola, MWC!

Abhishek

Abhishek Munian

Product Marketing | gupshup.io

February 25, 2019

We’ve ushered into another year of MWC!

From the industry stalwarts to the startup companies of the mobile, messaging and telecom ecosystem MWC is the most certainly the place to be. For the next few days, Fira de Barcelona will be witness to major announcements, thoughts that redefine industries across verticles, groundbreaking technology and innovations.

The future of mobile technology ecosystem as we know it today will be shaped in the next few days.

Our team has arrived to share the excitement with you!

Meet our team and get the latest dig on tech and innovations we’ve been working on lately.

Drop us an email at mktg@gupshup.io to set up a meet!

P.S – Beer is on us 🙂

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Exciting prizes up for grabs in this upcoming bot-a-thon!

amazon hackathon blog

Tropicana, Las Vegas will be host to Namescon the biggest and the most pivotal event in the domain
industry. Amidst the several conferences, talks and sessions spanned across four days – 27th – 30th of
Jan, the event will also be host to a chatbot centric hackathon!

Developers, are you listening?

Continue Reading

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2018: The Year in Messaging

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Beerud

By Beerud Sheth

Founder & CEO | gupshup.io

Dec 31, 2018

As 2018 draws to a close, it’s a good time to take stock of the year in the world of messaging and conversational experiences. Unlike prior years, this one is characterized by less hype and more progress. Developers have been quietly working away, far from the madding crowd, as messaging volumes grow massively and conversational experiences continue to pervade every aspect of human existence.

Over the last few years, mobile messaging usage has exploded. It now dominates smartphone usage. While consumer communication grew rapidly a few years ago, the more recent and interesting phenomenon is the rise of “messaging as a platform” – a platform for developers and enterprises to engage their customers and build advanced conversational experiences. Messaging and conversational experiences are gradually transforming every aspect of the human-computer interface. Continue Reading

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This is why you should integrate live chat feature into your bots

Abhishek

Abhishek Munian

Product Marketing | gupshup.io

October 04, 2018

Convenience. That’s the one word to aptly suffice the no. 1 reason to have chatbot automation. You can never have enough of it! By that we mean, that chatbots can exist and operate for you to solve from pesky little to far more complex issues.

Your users may be very demanding and even after your bot repeatedly informs them about its limitations, they are still aggressive with their queries and on the verge to label your bots – “Dumb!” That’s where live chat comes into the picture. A smooth means to keep your customers happy!

Continue Reading

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How Translation Bots Work

Machine translation is on the rise. Google Translate, as well as other automated translation solutions like Bing Microsoft Translator, Babel Fish, PROMT, ImTranslator, have significantly improved over the years. With the help of neural networks and deep learning, they are now capable of translating more languages with better accuracy.

One of the notable aspects of machine translation is the use of bots. What are they? How are they related to search engine bots? Know the answers to these questions and more in the following discussions. Continue Reading

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In the spotlight – Woebot

download

Sohan

Abhishek Munian

Product Marketing | gupshup.io

June 28, 2018

In this week’s blog, we thought of drawing your attention to a chatbot that does an excellent job at utilizing all the chatbot functionalities provided by Facebook while also being true to its roots Continue Reading

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5 Google assistant commands we love

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Sohan

Abhishek Munian

Product Marketing | gupshup.io

June 19, 2018

 

From chatting to conversing, the natural progression of assistants ‘sounds’ good

“Hey Google, how does the traffic look today”

“The roads are empty today you should reach for work earlier than usual”

This has become a common practice for households all across the world. Voice powered assistants have ‘quietly’ integrated with our lives. The world of voice-powered assistants are dominated by the likes of Alexa by Amazon, Apple’s Siri and the one we will be covering in depth for this blog….the Google assistant colloquially called hey google.

After being the talk of the town for successive google i/o conferences, ok google has solidified as a service ubiquitous with voice-powered assistants.  Google assistants are empowering smart homes and automobiles with the power of voice. Continue Reading

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Learn how to organically grow users for your chatbots

how-to-make-sure-your-next-web-conference-isnt-a-complete-failure

Sohan

Abhishek Munian

Product Marketing | gupshup.io

June 06, 2018

If you’ve been wondering how some chatbots have grown exponentially with regards pooling in  Daily active users in the thousands, reach and popularity ….well you would be surprised to know that they concentrate their efforts into solidifying the basics instead of dabbling all available means for promotions.

Well, now that you know what to do you would still be asking yourself how?

Like always we’ve got you covered! Continue Reading

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How Brands are Using Chatbots for Customer Service & More

Beerud

By Digital Diva

Guest contributor

May 2, 2018

Customer interaction is the key to success for brands. Whether it’s to drive sales, handle customer service issues, or foster and continue a relationship, two-way communication is critical. As these interactions occur, companies must do everything they can to collect and analyze useful data that delivers a problem-solving result, and artificial intelligence (AI) is beginning to play an increasingly important role in this equation.

As AI solidifies its position as a cornerstone of innovation for businesses, it continues to evolve and adapt. AI is already improving our interaction with technology through different forms of machine learning that recognize patterns in data to predict future outcomes. It also has the capability to better understand the massive amounts of data and information that businesses search for and apply those predictions to automated tasks. One way that companies are applying this shift in technology and data processing is through chatbots. Continue Reading