GupShup Powers Omni-channel Messaging

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Beerud

By Beerud Sheth

Founder & CEO | gupshup.io

April 13, 2016

Gupshup is a smart messaging platform that offers advanced developer tools for messaging – handling over 4 billion messages per month. It enables developers to build bots for SMS, Twitter, Slack, WeChat, Teamchat and messaging apps with a unified API. It also enables developers to embed smart messaging into their app or website for a seamlessly integrated user-experience. Over 30,000 businesses use the solution according to the company. The following is an API of the Week interview with CEO Beerud Sheth which is being done in conjunction with the All about the API conference to be held this July in Las Vegas.

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Move on apps, the revolution of the bots is here!

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Beerud

By Beerud Sheth

Founder & CEO | gupshup.io

April 9, 2016

Just like the desktop app in the mid-80s, browsers and websites in the mid-90s, and mobile OS and apps in the mid-00s, messaging platforms and chatbots are promising to emerge as the next wave of new IT. The tech community widely sees the development as a once-in-a-decade paradigm shift with potential to create unlimited new possibilities.

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Good Reads : Brands as chatty friends: Are chatbots ‘the beginning of a new Internet’?

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Craving a taco for lunch? No need to go to your nearest Taco Bell or even download the app. You can just summon TacoBot on messaging platform Slack and even get recommendations while you place your order.

Microsoft’s recent chatbot PR disaster notwithstanding, brands are on the cusp of a bot explosion. Marketers from Dutch Airlines KLM to beauty retailer Sephora are looking to capitalize on the time consumers spend on messaging apps like Facebook Messenger, Kik and Slack by developing their own automated messaging interfaces — which enable everything from financial transactions to personalized beauty tutorials.

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Building Bots: native or cross-platform?

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Beerud

By Beerud Sheth

Founder & CEO | gupshup.io

April 5, 2016

Messaging apps are the platform now — and bots are the new apps. Developers are starting to build these new messaging bots to solve a wide variety of problems. As they do so, these pioneering developers are faced with multiple choices. One of the most critical choices is which platform(s) to build their bot for (e.g. Telegram, WeChat, Slack, Twitter, Kik, or another)?

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Once-in-a-decade paradigm shift: Messaging

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Beerud

By Beerud Sheth

Founder & CEO | gupshup.io

March 29, 2016

In the history of the personal computing industry, we have had a paradigm shift about once every decade.

In the 1980s, it all started with the personal computer — the platform was the desktop computer. Developers that wanted to add additional functionality created desktop client software. The gatekeepers off the platform were Microsoft and Apple. Major software applications included Lotus, Word, Excel and many others. A major developer ecosystem emerged around these platforms enabling users to personalize their computing experiences. Over time, however, this framework outlived its purpose.

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Conversational interface design  – the new UX frontier

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Beerud

By Beerud Sheth

Founder & CEO | gupshup.io

March 22, 2016

With the rise of messaging platforms, like Facebook Messenger, Telegram and Slack, we are seeing an increasing number of chat bots that communicate with users by sending and receiving messages for all sorts of uses. With chat bots, the conversation is the interface. Because bot developers must focus on designing what is now the conversational interface.

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