M won’t be the only artificial intelligence on Facebook Messenger. Facebook has given some developers access to an unannounced Chat SDK that allows them to build interactive experiences and “bots” in Messenger for shopping,
When we’ve got our noses poked into smartphones for hours each day, it’s hard to believe that apps are starting to hit the end of the road. Yet studies consistently show that smartphone users have condensed their daily screentime time into just a handful of favorite apps, often a browser, a couple of chat and social apps and maybe a game or two.
During Facebook’s recent quarterly earnings call with investors, founder Mark Zuckerberg said the social media giant would begin expanding Facebook Messenger to more businesses after testing with companies such as Uber and Everlane. This type of commerce, sometimes referred to as ccommerce, (for chatbased commerce), allows business to interact directly with customers through a messaging service.
While messaging apps such as Whatsapp are incredibly popular with consumers, new apps are emerging to support enterprise requirements. Enterprise tools need to support large teams, advanced workflows, heavy collaboration etc. Enterprise messaging apps are easy to use, can be integrated with backend systems and make collaboration easier by keeping all conversations in one place. Enterprise messaging apps such as Slack, Cotap, Teamchat, etc are gaining rapid adoption in the market.
Why we should forget apps and embrace the oncoming bot revolution…
Similar to the desktop app in the mid-80s, browsers and websites in the mid-90s, and mobile OS and apps in the mid-00s, messaging platforms and chat bots are promising to emerge as the next wave of new IT. The tech community widely sees the development as a once-in-a-decade paradigm shift with potential to create unlimited new possibilities.