Browse Month by August 2017

Two Factor Authentication – When security really matters for your business



By Brinelle Kadam

Corporate Marketing |

Aug 29, 2017

Imagine a situation that your personal email account gets hacked. Recovery of the account would take some time but it can still be salvaged. Now imagine your corporate databases being hacked, the consequences could be far more distressing. Associated with this loss is also the damage to your brand.

You cannot afford to let your business be thrown away in the hands of hackers. Make security an inevitable part of your business. Continue Reading


Bot Scripting — The Journey from How? to Wow!



Abhishek Munian

Product Marketing |

Aug 22, 2017

We’ve all been there. We’ve visualized a great chatbot idea and basked in the glory of its success without writing the first few lines of the script. Although scripting is perceived to be a straightforward process, it can get complex and messy real quick if certain fundamental characteristics are overlooked. Let’s look at the features of a great chatbot script.

Scripting is 80% thinking and 20% execution

Continue Reading


Workplace integration, Parametric code support and few more new updates on our Facebook integration



By Shreyans Parshwakirti

Developer Evangelist |

Aug 16, 2017

As a platform, Gupshup has integrations with 20+ channels, Facebook being one of them. We constantly add new available features as and when they are provided by these supported channels into our platform.Recently, we have added 5 new features for Facebook. Let’s take a look at these new features:

Workplace integration:

workplace bot

The workplace is a collaborative platform by Facebook which can be used to communicate through groups and improve collaboration between colleagues by bringing social network features in a corporate environment. It offers many features and one of them is automating different tasks through bots. Continue Reading


Chatbots and Asia – It’s a match!



By Sohan Maheshwar

Lead Developer Relations |

Aug 7, 2017

The case of WeChat and its dominance in China is an interesting one. Released as a messaging app in 2011, WeChat now is much more than that. To borrow a phrase from Connie Chan, it is “actually more of a portal, a platform, and even a mobile operating system depending on how you look at it.” The app has over 900m monthly active users. Their users not only send and receive messages on the app but also a hail a cab, order food, buy flight tickets, play games and whole a lot more. Users access these services via verified accounts within WeChat which essentially are lightweight apps within the WeChat app. This model might only work in a country like China but it essentially gives the blueprint of what the rest of the mobile world is going to resemble soon –  users using their Messaging app to access all their favorite services. Continue Reading