Gupshup’s IDE Bot Builder is used by thousands of bot makers around the world to create advanced and powerful bots. We’re constantly improving our bot platform to ensure that our creators have access to cutting-edge technology. We have just launched v2 of our IDE Bot Builder with a ton of new features to improve the bot-building experience. Here’s a lowdown of some of the improvements:

New look

The new IDE Bot Builder is completely re-designed to give you the best coding experience. Now you can open multiple tabs in the same window, load different projects, jump to methods within your code and a whole lot more all in the cloud. Continue Reading

The Internet of Things ecosystem is huge! Intel predicts the ecosystem to grow to 200 billion IoT devices across the world. That is 200 billion Smart devices that use wireless technology to talk to each other. Currently, all consumer applications of IoT use mobile apps as an interface for users. For instance, a user can dim the lights on a smart bulb or increase the temperature on a smart thermostat, using its corresponding mobile app.

But rapid innovation and expansion in the smart appliances space mean that there are a large number of different devices out there leading to a very fragmented ecosystem. A user with more than one smart device will invariably have to install and get accustomed to multiple mobile apps to operate the smart device. This also means that everyone in your household will have to learn UI patterns for each different app. This is where bots can disrupt the IoT space. Continue Reading

By Brinelle Kadam

Corporate Marketing | gupshup.io

June 13, 2017

The Internet has disrupted how travelers research and pay for trips. The modern traveler is hyper connected and is aware of what information to look for and where. You would rarely notice the modern traveler walk into a travel agency. They simply reach for their mobiles just at the thought of their next travel, be it for leisure or business. A recent study found that:

• 37.4% of Indian travelers prefer online transactions over cash
• More than half (57.9%) of travel bookings are now done online
• Mobile travel sales in India are on a high; and are further expected to rise at 67.1% CAGR from 2017 to 2020

If the modern traveler is so inclined to look for information on his mobile, is your travel business present across all channels of customer communication and interaction?

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As more and more businesses are looking to join the chatbot bandwagon to grow their reach and improve customer engagement, the real question still remains, “which messaging channel should we choose?”. Although there are many factors that influence this decision, one of them is the number of users on that messaging channel. One such messaging channel with almost 900 million registered users is Viber, providing a great opportunity for businesses to have greater reach to the customers.

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