
By Shreyans Parshwakirti
Developer evangelist | gupshup.io
April 25, 2017
In 2016, Facebook opened up their messenger platform to developers and businesses to develop bots. Since then the messenger platform has come a long way with various updates which saw them bringing in templates, quick replies, persistent menus, webviews, messenger extensions, payments etc. This has helped developers continuously improve the experience of their bots. We have seen bots being developed for various use cases like Raising Awareness, Customer acquisition, Customer service, e-Commerce, Financial services etc. Continue Reading