Good Reads

2017-11-14

As Chatbots Soar In Popularity, What Do Businesses Need To Consider When Adopting This Technology?

Chatbots are playing an increasingly important role in marketing and customer engagement, with more and more businesses exploring the use of this technology. Indeed, we are witnessing explosive growth in its popularity, with 80% of companies either already using chatbots or planning to implement their use within the next two years.

It’s no wonder that the chatbot market is seeing such an impressive growth in value (according to some reports, it will grow in value from $703 million to $3,172 million in 2021 – that’s a compound annual growth rate of 35.2% between 2016 and 2021!) because chatbot technology plays an important role for companies seeking to optimise their engagements with millennials, as they place a much greater value on technology in their interactions with brands than their older counterparts.

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Harness the treasure hidden in rich media content!

2017-11-14

Beerud

By Brinelle Kadam

Corporate Marketing | gupshup.io

Nov 14, 2017

Content marketing is responsible to connect and engage with your customers and prospects. It’s a strategic marketing approach widely used by most brands. But how do you break through the existing content clutter and stimulate the desired engagement?

If you think that relying on plain and simple content is going attract customer’s attention and increase your conversion rate – think again!

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Good reads

1 – The 3 Pillars of Conversational Marketing

By Mazdak Rezvani, CEO at Chatkit

Every day, the average person receives 88 emails. But that same person only sends 34. If your inbox looks anything like mine, there’s probably a steady stream of newsletters, discounts, and PR outreach emails that go unanswered. And with all that clutter, it’s hard to know who wants to have a meaningful conversation with you online and who just wants to spam. Instead of talking with you, these companies and individuals talk at you. That has to change.

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Conversational Marketing: Bots are the new Marketers

Beerud

By Beerud Sheth

Founder & CEO | gupshup.io

Nov 1, 2017

With the rise of “conversational experiences”, just about every business function — from marketing to commerce to support — is being redesigned to be conversational. In their eternal quest for better ROI, marketers have been eager to leverage this opportunity: conversational marketing.

But it’s merely the latest phase in the evolution of marketing. The earliest phase was known as “outbound marketing” and consisted of broadcasting key messages to vast audiences through media along the lines of print and television. The next phase was “inbound marketing”, which meant creating interesting content and micro-targeting users via social media and large email campaigns. The next, new phase is conversational marketing, which involves having one-on-one conversations with customers to ultimately build long-lasting relationships.

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